FAQ
Frequently asked questions
Policies
-
Retainer Fee Policy:
-
A non-refundable retainer fee of 35% of total venue rental investment is required to secure your event date. This fee will be credited toward your total booking cost. The retainer must be paid and contract completed at booking. Pricing is subject to change.
-
-
Security Deposit:
-
A security deposit of $250 is due 7 days prior to the event and will be refunded within 7 days post-event, assuming no damages to the venue and it's property. This deposit covers any accidental damage, excessive cleaning, or other contingencies.
-
-
On-Site Security:
-
Stand-by security is required for ALL events. On-site security is required for all events serving alcohol or those scheduled to last beyond 6pm. The security fee is included in your rental and is non-negotiable.
-
-
Cancellation Policy:
-
Cancellations made 60 days before the event will receive a full refund, minus the retainer fee. Cancellations made within 30-60 days of the event will result in a 50% refund of all payments made, minus the retainer fee. Cancellations made < 30 days will receive transferable credit. Make-up event date must be booked within 1 year. It is recommended that guest obtain day-of event liability insurance and cancellation protection for your own protection.
-
-
Alcohol Policy:
-
Bartenders must be booked through the venue, no exceptions. Alcohol consumption must adhere to local laws and regulations.
-
-
Accessibility:
-
Our venue is fully accessible to people with disabilities, with handicap accessible restrooms and parking spaces.
-
-
A post-event cleaning fee is included in your venue rental. Upon inspection of the venue after your event, if premises are left in a condition that requires excessive cleaning, your security deposit will be used to cover this additional expense.